For many companies an in house IT department is not a realistic option. But what happens if your system crashes and your email is not working?
Being out of touch may be disastrous.

This is where echo10 can help.

We offer all our clients the same outstanding level of support to ensure that your IT systems enable you to maximise your company’s potential and deliver the best levels of service to your customers.

Our support package

• 6 Months FREE support — we provide 6 months free support on all servers we supply over £5k (conditions apply)
• Server and PC Support — we support your company’s network infrastructure, proactively monitoring Microsoft Windows servers and ensuring that the workstations are updated with the latest anti-virus and Microsoft security fixes. If hardware is still within warranty, we will arrange to fix it. If it is out of warranty we will advise you whether it is cost effective to repair or not.
• Unlimited helpdesk calls — as a contracted customer, when you have a problem and you need an answer quickly, simply e-mail or phone our helpdesk.
• Remote support — we manage to fix the majority of problems remotely. All our clients receive full remote support which means problems can be sorted out quickly and simply.
• Onsite support — if an onsite visit is needed then one of our experienced engineers will attend your office.