Why Clients Choose Us

  • 24/7 Availability — we are available to support your network at any time
  • Personal Service — because we specialise in supporting small and medium sized businesses we build up a very close relationship with our clients. This ensures that we fully understand your needs
  • Our Guarantee — we are so confident about the quality of the service we provide that we offer you a service guarantee. If any issues arise which are due to the quality of our work, we will fix it absolutely free. We also guarantee all hardware and software we supply. If we specify, procure and install hardware or software and it doesn’t do the job we said it would, we’ll fix it free of charge no matter what it takes
  • Free Maintenance Contract — we offer six months free maintenance on all servers over the value of £5k that we specify and install (conditions apply)
  • Rapid Response — we pride ourselves on our speed of response, especially now that the majority of problems can be resolved remotely
  • Prevention is better than cure — because we regularly service and maintain your network, most problems are sorted out before they actually happen
  • Flexibility — We tailor our services directly to your requirements. Some clients want an all inclusive contract in which annual fees are fixed and support is proactive while others opt for variable rate agreements, where costs are determined by usage. Some want regular site visits while others do not.

Our Services

Consultancy

Following an initial contact, our first job is to understand your business requirements to ensure that the solution we provide best suits your needs.....

Implementation

Having the right hardware and software for your business is the starting point for any IT system. At echo10 we have years of experience specifying and purchasing the right hardware and software for our clients requirements.....

Support

For many companies an in house IT department is not a realistic option. But what happens if your system crashes and your email is not working? Being out of touch may be disastrous. This is where echo10 can help.....

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